Astberrys ARLA - Association of Residential Letting AgentsThe Property Ombudsman
GDPR - Astberrys
Astberrys

OUR PRIVACY POLICY

Astberrys Property Services Limited may collect personal information about you in the following circumstances:

If you are a freeholder, long lessee in a building we manage  or  contract with us to let or manage your property:

Such information may include all or any of the following:

Name
Gender
Date of Birth
Occupation
Address
Contact details including telephone and e mail address

We need this information in order that we may contact you in relation to our management of your property.

We will not share this information with anyone apart from  the freeholder  of  your building, contractors and service providers who may need access to your property and statutory bodies dealing with fraud prevention or crime and for purposes of the Anti Money Laundering Regulations 

We do not use this information for marketing any services to you and we do not supply this information to anyone else for such a purpose.

We will keep this information for a period of up to 7 years from the date of  expiry  of any agreement with us.

You have the right to request a copy of the information we have about you in writing and we will normally supply it within  7 working days . We may, if appropriate  make a small  administrative charge for this and tell you what it will be on receipt of your request.

If you think the personal information  we hold  about you is incorrect then you may ask us to correct it by emailing us on business@astberrys.co.uk

We keep our privacy policy under review and update it  where necessary. This policy was last updated on 16 May 2018.

If you are a tenant who rents a property through us

Such information may include all or any of the following:

Name
Sex
Date of Birth
Occupation details  including salary and length of service or accounts  if you are self employed
Address and previous address
Contact details including telephone
Service providers used by you at any previous address
References about you

We need this information in order that we and your  prospective landlord may make a decision about whether to let a property to you and to stay in contact with you thereafter and for purposes of the Anti Money Laundering Regulations and Right to Rent checks.

We will not share this information with anyone apart from your prospective landlord, credit reference agencies, utility companies, freeholder of the building in which your flat is located, contractors who may require access to your property, statutory bodies dealing with fraud prevention or crime  and our  accountants if  relevant  to a control by the Property Mark of which we are members .

We do not use this information for marketing any services to you and we do not supply this information to anyone else for such a purpose.

We may keep this information for a period of up to 7 years from the date the tenancy agreement expired.

You have the right to request a copy of the information we have about you in writing and we will normally supply it within  7 working days . We may, if appropriate  make a small  administrative charge for this and tell you what it will be on receipt of your request.

If  you think the personal information  we hold  about you is incorrect then you should ask us to correct it  by emailing us on business@astberrys.co.uk

We keep our privacy policy under review and update it  where necessary. This policy was last updated on 16 May 2018.

If you are a tenant of a long lessee in a building we manage:

Such information may include all or any of the following:

Name
Sex
Date of Birth
Date of Birth
Address and previous address
Contact details including telephone

We need this information in order that we may contact you in order to provide maintenance services or professional service at your property and/or in an emergency.

We will not share this information with anyone apart from freeholder of the building in which your flat is located, contractors who may require access to your property, statutory bodies dealing with fraud prevention or crime.  

We do not use this information for marketing any services to you and we do not supply this information to anyone else for such a purpose.

We may keep this information for a period of up to 7 years from the date the maintenance has been completed.

You have the right to request a copy of the information we have about you in writing and we will normally supply it within  7 working days . We may, if appropriate  make a small administrative charge for this and tell you what it will be on receipt of your request.

If  you think the personal information  we hold  about you is incorrect then you should ask us to correct it  by emailing us on business@astberrys.co.uk

We keep our privacy policy under review and update it  where necessary. This policy was last updated on 16 May 2018.

If you contact us and supply your personal details to us, but do not enter into any contract with us or do not rent a property through us:

Such information may include all or any of the following:

Name
Sex
Date of Birth
Occupation details  including salary and length of service or accounts  if you are self employed
Address and previous address
Contact details including telephone

We will delete any personal information you have supplied to us within 30 days from you deciding not to enter into a contract with us or not to rent a property through us.

We do not use this information for marketing any services to you and we do not supply this information to anyone else for such a purpose.

We keep our privacy policy under review and update it  where necessary. This policy was last updated on 16 May 2018.

If you are a service provider:

Such information may include all or any of the following:

Name
Sex
Date of Birth
Address
Contact details including telephone number

We need this information in order that we may instruct you to provide maintenance or professional service at a property we manage.

We will not share this information with anyone apart from  the client on whose behalf we instruct you or the occupier of any property owned by that client.

We do not use this information for marketing any services to you and we do not supply this information to anyone else for such a purpose.

We may keep this information for a period of up to 7 years from the date you completed the services.

We keep our privacy policy under review and update it  where necessary. This policy was last updated on 16 May 2018.

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